Changing homes is a major event that can be both challenging and stressful.
Maureen and I have done it many times and I can honestly say that the professionalism and excellent service that Kim and his entire team provided made this our best real estate experience yet – by far. I will highly recommend Kim Johannsen and the Johannsen Group to anyone I know who needs realty services!”
The Johannsen Group are the premier realtors, the best in the Cowichan! We tried other realtors, interviewed many, but were blown away by the quality, professionalism, and the vast network of buyers that the team brought us. We could not have been treated better nor found any better professional services. Despite taking us on at the tail end of the selling season, Kim’s group closed a sale on our unique waterfront home in the dead of the winter!
When you sell a house it is personal, and very personal with the person representing you. The rapport and trust we had immediately with Kim extended beyond him to the entire team who all reflect the same patience, passion, understanding, and skills. The entire Johannsen team not only represented us well, but were clear and professional in all communications, kept us updated consistently with marketing initiatives and news of, and from, interested buyers. They went out of their way to listen to us, guide us, and simply make a difficult process clear and easy.
We are sorry to be leaving the Cowichan, love it here, but happy to be closer to family and grandchildren. Kim also provided us with a great referral to a ReMax agent and it is already paying dividends! No doubt in our minds that the ReMax network is the best in the world!
Randy & Pam
“…the overwhelming experience of downsizing from our family home was made lighter by your team’s care and attention. I would not hesitate to recommend the Johannsen team to anyone wanting to list or buy a home.”
Hi Kim, we’d like to take time out from our packing to thank you and your team (especially Theresa) for the professional way you went about selling our house.
When we met you, we recognized the high standards you hold for yourself and therefore we had an expectation that those high ethical standards extended to your team.
We had an unusual and, to us, unique experience of having your team sell our house while we were in Spain. The use of electronic signatures made the whole experience relatively easy. While we were away, we entrusted to your team full access to our home and were pleased to return to find our home as we left it.
We were kept up to date from Renee on all showings that did take place and the feedback that those showings generated. We had not met all the members of your team before we left so when we heard from Theresa Carter that there was an offer on our home, we were very pleased. We really felt that Theresa represented our needs very well throughout the negotiation process even though we were literally oceans apart.
Having since met Theresa, we have been very impressed by her friendly personality, her integrity and how hard she works for her clients. Consequently, we have decided that we would like her to help us find our new home.
Once again thank you to all of your team who made this sale possible.
Phillip and Madeleine
To the Johannsen Group
I am so thrilled with my Realtor experience with Kim Johansen that I feel the need to let you know. From the moment I called the office, to the signing of the last of the paper work I was treated like I was a new friend. I felt confident in the hands of Kim Johannsen that I was being looked after, and in the best interest of myself. Kim was able to provide me and recommend everything and anything that I needed along the way. What should have been a stressful situation was actually a enjoyable experience that ended well with the purchase of my new home. I will always use kim Johannsen in the future and I can’t express enough how highly I will be recommending him. He was quick, efficient, and his attention to detail surpassed my expectations. Kim was able to sell my home and find me the perfect house quickly and smoothly. The time I worked with Kim I felt like I was a priority because he was so attentive, and quick to respond to every question or call that I made. I truly felt in good hands. I can’t say THANK YOU enough to Kim Johannsen and the entire group for the best customer service possible. It was truly a great experience and pleasure working with you. I have already recommended Kim Johansen to sell my closest friends home as well as my parents home. Kim Johannsen and Group you truly are the best!!!!!
Thank you so very much! I am so happy with my new home!!!!
The Johannsen Group sold our house in less than 2 weeks for 99% of the asking price. They also appraised our home at the highest value. Their network, advertising and sales team made the process easy and efficient. We trusted Kim to get us the best price in the least time and he delivered on his promise.
Hi Kim & Team,
We would like recognize what an incredible job Theresa did in helping us find the right home for our family. It was no easy task; we communicated by email from across the country for weeks, as she expertly guided us through possible listings and helped us narrow down our options. We flew out to BC and had 3 days to view, select and put an offer in. She was so well organized, having booked all our appointments in advance and researched each property, she was able to answer all our questions and provide valuable input. What could have been 3 stressful days was actually a very enjoyable experience, and we felt confident in our decision to buy a home in the Cowichan Valley. Once the offer was accepted, she didn’t stop there. Theresa is a true professional, always available to take a call or answer a question, providing support long after the sale goes through. We are very happy with our new home and our experience with your real estate team. We would not only recommend the Johannsen group, we consider Theresa one of the best agents we’ve had the privilege of working with and would seek her out if we ever need to buy or sell another home.
With many thanks,
Jenn & Ryan Tyler
Kim Johannsen and Theresa Carter of the Johannsen Real Estate Group provided me and my family with great support, professional service, and sound advice that ensured the sale of our family home in Cowichan Bay. The marketing and sale went as smoothly as anyone could hope for. We had tried selling a while ago unsuccessfully so I took my time to hire the right agent. I interviewed and got proposals from a number of Realtors and chose Kim and his Team. I am located in Vancouver which made the process, or so I thought it would be, challenging. To my satisfaction they keep me updated regularly as to who had seen the property and their thoughts on it and fairly short order more than one offer (3 as a matter of fact) were generated and the house sold for “cash” and a good price. What more could anyone want? Kim and his team were a pleasure to deal with from start to finish and I can highly recommend them.
I would like to thank Kim, Jitka and the whole Johannsen RE/MAX Team for helping me deal with the sale of my father’s home. They were efficient, organized, and timely & help me through the process of prepping and listing the home. Their advice led to more showings and a quick sale at a good price I would recommend Kim and his team for any of your real estate needs.
Thank you to the Kim Johannsen Team for the sale of my house. From the moment I signed the listing contract, a team of very professional people entered into my home. The web page was outstanding due to expert photography by one of the team members. The listing was put on the MLS site within 2 days and within four days, I had multiple offers. What more can you ask for? Throughout the process I met a number of the team that make up the Johannsen Group. They walked and talked me thru the selling of my home and reassured my concerns. Any calls I made to them were returned promptly. I would not hesitate to list or sell with this group of agents. Thank you all for a very positive experience. Sincerely,
Carol and I would like to add our names to the list of your many satisfied clients. We have, over the past several years become increasingly impressed with the expertise, honesty and just plain hard work that you and your staff have put into helping us to find a suitable buyer for the ocean front lot we listed with your firm. The care and attention and the stick-with-it-ness of you and Renee and others in your office have been exemplary-especially in the recent bleak market for sellers! Keeping us informed on a regular basis of market conditions and keeping your patience with our uncertainty finally paid off and we are most thankful. I could not give any real estate agency a higher recommendation. With our sincere thanks,
Ray & Carol
We just want to say thank you for working your magic again!
Over the last 15 years you have been involved with the purchase and sale of several of our properties. And in this bleak market you and your team again worked that magic for us and made the impossible possible! That magic is what keeps us coming back time after time!
Your staff is amazing. We have dealt with nearly every member of your team, on one level or another, throughout the last 10 months and found everyone to be courteous, knowledgeable, reliable and professional!
Thank you again Kim, to you and your team. You know if anybody asks, you are the realtor we would recommend and will recommend you highly!
Guy & Dalyce
Good Morning Mr. Johannsen
Yesterday I posted on your Company’s FaceBook page my experience with one of your Realtors – Theresa Carter. Please see that those comments make it to your website as Theresa deserves all the credit she can get. The Johannsen Group was recommended by my friend, Savannah. I had just let a Realtor go as I was unhappy with the service provided & Savannah suggested your company. So I called your office and the Receptionist asked a few questions and matched me with Theresa. When I come to think of it that helpful lady deserves praise too!!! My experience with Theresa is very positive. We met the day of the Mill Bay fire!!! I was 2 hours late for a viewing but Theresa kept the ball rolling and we viewed the home. Unfortunately that home wasn’t for me; I felt so bad after all the effort she put in! When it came to choosing homes to view no stone was left unturned. She had all the information readily available with no surprises which meant not wasting time on homes that didn’t suit me. Very swift and efficient. When it did come time came to write an offer I was in very good hands as she included things for my protection that I hadn’t even considered and she negotiated with excellence! Unfortunately, on the first home, the Building Inspection was not up to my liking. However the next one was and once again I was very impressed with her negotiating and her organizational skills. Very impressed! Theresa has a firm grasp on modern technology and uses it to advantage, which is great because we were covering lots of ground. You have a Gold Employee that is representing you company to the highest standards. Thank you so much!
History tells us that Kim Johannsen was once in the navy. We have recently sold an acreage on Quamichan Lake through Kim and his team, and we have seen evidence of this naval background.
1. He plotted a course and stayed with it. Steady hand, determined, transparent captain. Straight forward, supportive and committed. No fanfare, just steady going. He and his crew simply did their work.
2. He considered several new and novel parameters, along a journey of some length, and never lost sight of the goal. He remained optimistic that the wind would pick up, even though we saw a lot of calm seas along the way.
3. He chose an excellent, engaged and talented crew, eg Renee and Karen. They manned the pumps, sails, phones, cameras, tools and media, kept our ship on course, and kept us well informed. Others at the helm of this large ship eg. Clint and Theresa, provided competent and affable support.
And so we plied these waters, near and far, off and on, for quite a time. Now that we have arrived at our port (the sails are down because the sale went through), we observe that Kim’s crew did not abandon ship upon arrival! Rather, in keeping with our experience throughout the trip, all the details associated with arrival at port have been carefully attended to…no loose ends. Things look tidy and ship shape. And so we endorse the Johannsen naval/real estate team, as a committed and effective one. They have shown us, in word and in deed, noteworthy seamanship, integrity and purpose.
Murray & Lia Woods
Thanks for your note Kim.
I have received exemplary service, both with my sale of my condo with Michael McMullen (who asked me to share with you my pleasure in working with his team), and with Theresa for the purchase of my Chemainus home. They have both gone the extra mile for me, as well as being timely in service delivery, conscientious over every detail, and a delight to work with. I will certainly be singing RE/MAX praises to all!